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Legal Information

Affordable probate support

Contact details

This site is operated by Act Legal Limited of Stanford House, South Road, , East Sussex BN1 6SB.  You can contact us by email at This email address is being protected from spambots. You need JavaScript enabled to view it.

Professional status

Act Legal Limited is a limited company registered in England and Wales under registered number 4449603.  Its registered office is at Stanford House, South Road, , East Sussex BN1 6SB.  We are a solicitors practice in the United Kingdom and are regulated by the Solicitors Regulation Authority.  As solicitors, we are subject to rules and principles of professional conduct, details of which can be found on the Solicitors Regulation Authority’s website at www.sra.org.uk/code-of-conduct.page.

VAT number

Our VAT number is 812 3292 57.

Complaints

If you are unhappy about any aspect of the service you have received or about any invoice you should contact us in writing or by telephone with full details of your complaint.  We will investigate the matter promptly and thoroughly and provide a written response.  We will also provide a copy of our complaints procedure on request.  If you are still unhappy, you should refer to the matter to our Managing Director, who will review the handling of your complaint and report back to you in writing.

If for any reason we are unable to resolve any problem between us you may be entitled to complain to the Legal Ombudsman who can be contacted at PO Box 15870 Birmingham B30 9EB or by email at This email address is being protected from spambots. You need JavaScript enabled to view it. or by telephone on 0300 555 0333.  The Ombudsman will usually expect you to allow us at least 8 weeks to resolve the matter.  The time limit for referral of complaints to the Ombudsman is 6 months from the date of your last contact with us.  See www.legalombudsman.org.uk for further information about the timeframe and eligibility for the Ombudsman service.  If your complaint concerns an invoice you may also apply to the court for an assessment under Part III of the Solicitors Act 1974.

Compulsory professional indemnity insurance

In accordance with the disclosure requirements of the Provisions of Services Regulations 2009, details of our compulsory professional indemnity insurance are as follows.  Our insurer is Liberty Mutual c/o Marsh Limited, Bishops Court, 27-33 Artillery Lane, London E1 7LP.   

Your use of this site

Copyright

The copyright and database rights in all content included on this site are either owned by us or licensed to us.  You are allowed to download, save or print out content for the purposes of reading the content or considering any services advertised on this site.  Information service providers may “cache” this site to the extent permitted by the Electronic Commerce (EC Directive) Regulations 2002.  All other use of the content on this site is prohibited, including (without limitation) reproducing the content (in any form) for commercial purposes.

Other people’s rights

You must not use this site to transmit or upload or otherwise publish:

  • any material that is defamatory, abusive, obscene, of a harassing nature or in any other way offensive; or
  • material that infringes anyone else’s copyright or other intellectual property rights, or that infringes any right of privacy, confidentiality or legal privilege;
  • material containing viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer.

Links to our site

In creating a link to this site please indicate that we are the source of the information by including an acknowledgement near to/in the link.  We would be grateful if you could notify us about the link.  Please also ensure that we are not brought into disrepute by the creation of the link; in such cases, we will request the link’s removal (and, if necessary, may bring legal proceedings to seek its removal).  Please note that we may move pages on this site or change their address without prior notice.

Our responsibility to you

Accuracy of content

We take reasonable care to ensure that the information appearing on this site is accurate and up-to-date.  However, errors and omissions do occur, and you should not take the accuracy of the information for granted, but should check directly with us using the contact details provided on this site.  The material on this site does not constitute legal advice and is not intended to replace legal advice.  Please do not act in reliance on any information on this site without taking appropriate, specialised legal advice.  We therefore disclaim all liability for your use of the information on this site.

No retainer

This site is intended only to provide you with information concerning our services.  Use of this site or contacting us via this site do not imply or give rise to a solicitor/client relationship, retainer or other contractual relationship between us and you.  We reserve the right to decline instructions at our absolute discretion.

All work carried out for our clients is subject to our standard terms of business, a copy of which is provided to all new clients.

Links to third party sites

Any links to third party websites are provided to you only as a convenience.  The inclusion of any link does not imply endorsement of that website, and we are not liable for the content of any site to which we link.

Data protection

Please see our privacy policy for details of how we use information we hold about you.

The scope of our involvement with investments or other financial services.  We are not authorised under the Financial Services and Markets Act 2000 but we are able in certain circumstances to offer a limited range of investment services to clients because we are members of the Law Society.  We can provide these investment services if they are an incidental part of the professional services we have been engaged to provide.

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08450347344
  • Responded very quickly to any questions and acted promptly to any requests. I would have no hesitation in recommending you to friends and family.
    Caroline C, Brighton
  • Many thanks for all your help, your service has been a great help to my Uncle at a very stressful time.
    Wendy B, Hertfordshire
  • Gave up to date notifications of progress and clear explanations for each stage of the procedure. A very personalised relationship between Probaters and myself.
    Brian S, Kent
  • Excellent service from beginning to end.
    Susan W, Somerset
  • Thank you for all your help in dealing with the estate of my Father and Step Mother, I couldn’t believe the amount of work you had to do to finalise everything and I’m extremely grateful.
    Susan C, East Sussex
  • I would recommend the service to anybody.
    Douglas P, Hertfordshire
  • I know there was a delay in arranging my Mother’s funeral. Nevertheless, I was amazed (and pleased) that you obtained probate on the same day.
    Joanne H, Essex
  • You dealt with the estate of my father and were always conscientious and efficient, and very good value…
    John Masters, Eastbourne
  • Thank you for all your help and for making things go so smoothly, I will certainly use you in the future.
    Rachel Eustace, Surrey
  • The estate was fairly complex, and you handled everything quickly and effectively. Thank you for all your help.
    Robert Lee, London W1
  • Thank you both so much for all your help and hard work. We are really grateful for your guidance, advice and expertise. You have both helped us enormously, at a time when we could not have appreciated it more.
    Sara K